Delivery & Returns
Delivery Information
To make life easier for our customers, we offer a variety of delivery options:
1. Standard
This is often via Royal Mail (signed for) and covers the majority of our items. For heavier or multiple items we often send with UPS as it works out cheaper than sending bulkier packages with Royal Mail.
2. Collection
Selecting this method will mean your order will be stored here until you wish to collect
3. Club/Group Delivery
This method is ideal for people who are not in a rush for their orders. With just a £2 charge your order will be sent along with other items ordered by the same organisation to a designated contact at your organisation.
Production & Dispatch Times
Please note:
All products are printed and personalised to order. As a result, not all items are held in stock. We aim to dispatch orders within 7–10 working days, often sooner. Occasionally, delays may occur due to supplier availability
If an item is out of stock, we will notify you and:
- Dispatch available items as soon as possible, and
- Keep you updated on the progress of the remaining items
Returns & Exchanges
Unpersonalised Items
- Can be exchanged or refunded
- You must notify us within 14 days of receiving your order
- Items must be returned in their original condition
Personalised Items
- Unfortunately, personalised items cannot be returned or refunded due to their bespoke nature
Return Postage
- The customer is responsible for the cost of return postage
- If requesting an exchange, you may also be asked to cover the cost of sending the replacement item
Please include:
- Your order details
- A note explaining the reason for the return
This helps us process your return as quickly as possible.
Returning Your Item Safely
We strongly recommend using recorded or tracked delivery when returning items.
Please note that we cannot accept responsibility for returned items until they have been received by us.
Return Address
Get Me Kitted
Unit 2, Little Meadow Stud
Church Lane, Chalvington
East Sussex, BN27 3TE